Privacy Policy

Radionyx Sdn. Bhd. (Registration No. 1617929X / 202501016515)
Effective Date: 2025-04-30

Radionyx Sdn. Bhd. (“Radionyx”, “we”, “our”, “us”) is committed to protecting and respecting your privacy in compliance with the Personal Data Protection Act 2010 (Act 709) of Malaysia (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our applications, websites, and related services (“Services”).

By using our Services or by providing your personal data, you agree to the terms of this Privacy Policy.

1. Collection of Personal Data

We may collect personal data directly from you or through your use of our Services, including but not limited to:

  • Full name, contact details (email, phone number, address).
  • Identification information (e.g., NRIC, passport, or company details if applicable).
  • Login credentials and account details.
  • Payment information and transaction history.
  • Location, device, and technical usage data.
  • Any data you voluntarily provide when interacting with our Services.

2. Purpose of Processing

Your personal data will be processed for one or more of the following purposes:

  1. To create, verify, and manage your account.
  2. To provide, operate, and improve our Services.
  3. To communicate with you regarding updates, notices, and promotional offers.
  4. To process payments and transactions.
  5. To personalize user experience and improve app performance.
  6. To comply with legal and regulatory requirements.
  7. For internal administration, auditing, and record-keeping.

3. Disclosure of Personal Data

We will not sell or rent your personal data. However, we may disclose your data to:

  • Our subsidiaries, affiliates, and related companies.
  • Third-party service providers (e.g., cloud hosting, payment gateways, analytics).
  • Professional advisers (e.g., auditors, lawyers).
  • Government authorities, regulators, or law enforcement where required by law.

4. Cross-Border Transfer

Where necessary, your personal data may be transferred outside of Malaysia for storage, processing, or service provision. We will ensure that such transfers comply with PDPA requirements.

5. Security of Personal Data

We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights Under PDPA

You have the right to:

  • Request access to and a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Withdraw your consent to our processing of your data.
  • Request deletion of your personal data (subject to legal requirements).

All such requests should be directed to the contact below.

8. Cookies & Tracking Technologies

Our Services may use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You may disable cookies in your browser, but some features may not function properly.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:

Radionyx Sdn. Bhd.
Registration No.: 1617929X / 202501016515
No.51-9-B, Menara BHL Bank, Jalan Sultan Ahmad Shah, 10050 Penang
Email: [email protected]
Phone: (60)16 5533 382

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published in our app/website with the effective date.